PRIVACY AND SECURITY POLICY

Introduction to this Website Privacy Policy

This website is owned and operated by Edell Coffee UK Ltd

All services provided in our store flint cottage , warrengate lane, en6 3NN potters bar /LONDON
EDELL LTD registered at is owned and operated by our company.
Our company may collect personal data for various purposes. Below is how and how the collected personal data is collected, how and how it is protected.

By filling out various forms and questionnaires on our Membership or Store, a number of personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) are collected by our Store due to the nature of the work.
Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make any choice about whether to receive such information while becoming a member, then change this selection in the account information section after logging in or notify them via the link in the information message.

Personal information transmitted to our store electronically by our members during the approval process carried out through our store or by e-mail will not be disclosed to third parties except for the purposes and scope determined by the “User Agreement” we have made with our Members.
In order to identify problems with the system and to quickly resolve any problems or disputes that may arise with the service provided, our Company registers and uses the IP address of its members. IP addresses can also be used to identify users in a general way and collect comprehensive demographic information.

Our Company may use the requested information for direct marketing by itself or the persons with whom it cooperates, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user if necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, except for the purposes and scope determined by the “Membership Agreement”.

Our company undertakes to keep confidential information strictly private and confidential, to consider it a burden of confidentiality, and to take all necessary measures and take due care to ensure and maintain confidentiality, to prevent all or any part of classified information from entering the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY
Our company prioritizes the safety of credit card holders who shop on our shopping sites. Your credit card information is not stored in any way in our system.

There are two things to look out for to understand that you are on a secure site when you enter the process of transactions. One of them is a key or lock icon located in the bottom row of your browser. This indicates that you are on a secure Web page and any information is encrypted and protected. This information is used only depending on the sales process and in the direction of the instructions you provide. The information about the credit card used during the purchase is encrypted with the 256-bit SSL (Secure Sockets Layer) protocol regardless of our shopping sites and delivered to the relevant bank for questioning. If the card’s availability is confirmed, the purchase will continue.

Since no information about the card can be viewed or saved by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, in order for the first-time ordering customers from our shopping sites to reach the supply and delivery stage of their orders, it is necessary to confirm the accuracy of their financial and address/phone information. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide when you become a member. If you securely protect your member login information, it is not possible for others to access and modify information about you. For this purpose, it is acted within the 256-bit SSL security area during membership operations. This system is an international encryption standard that cannot be broken.

Internet shopping sites with information lines or customer service services and where open address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues you have in mind and get healthier information about the reliability of the company providing online shopping services.

Note: We recommend that internet shopping sites include the company’s open address and phone. If you are going to shop, make a note of all the phone / address information of the store where you bought the product without making your purchase. If you don’t trust me, confirm by phone before shopping. All information about our company and the location of the company are specified in all our online shopping sites.

NATIONAL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you will send to us by credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is held for 60 days against any objections to withdrawals from the credit card that may occur with the possible bank and is then destroyed. If any price other than the mail-order form you send us for the price of the products you order is withdrawn from your card, you may naturally object to the bank and do not pose a risk as you may prevent payment of this amount.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company has no responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company’s site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.

E-MAIL SECURITY

Never write down your credit card number or passwords in the emails you send to customer service of our store regarding any of your orders. The information contained in the emails may be seen by third parties. Under no circumstances can our company guarantee the security of the information transferred from your emails.

BROWSER COOKIES

Our company may obtain information about the use of the website by users and users who visit our store using a technical contact file (Cookie). These technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical contact file helps obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they remain on the site, and dynamically generate ads and content from user pages specially designed for users. The technical communication file is not intended to receive data or other personal information in main memory or from your email. Most browsers are initially designed to accept the technical communication file, but users can change the settings to ensure that the technical communication file does not arrive or that an alert is issued when the technical communication file is sent.

Our Company may amend these “Privacy Policy” provisions at any time by posting them on the site or by sending e-mails to users or posting them on its site. If the provisions of the Privacy Policy change, it will take effect on the date of publication.
You can send an email to [email protected] address for any questions and suggestions regarding our privacy policy or you can reach our Whatsapp Customer Service Number (+44 7944 687893) from the following contact information of our Company.

Company Title : Edell LTD
Address : Edell Coffee Flint Cottage Warrengate Lane Potters Bar EN6 3NN
Email : [email protected]
Contact Number: +44 7944 687893